FAQ Categories

Technical Support

A Note About Video Content

Wherever possible throughout the program, we provide links to videos (sing-alongs, read-alongs, interviews, experiments, short stories, etc.) and/or supporting content online to support your in-class and/or remote instruction environments. Because most of this content...

How do I “clear my cache?”

Here's a little technical support tip: often, when you are visiting a website and the content doesn't load correctly or you have trouble logging in, you can try clearing your cache for an instant fix. Here is a handy article that includes pictures and instructions for...